Delivery Information

DELIVERY & SHIPPING IN THE USA!


PLEASE NOTE AS OF 23/04/2017 WE ARE ONLY SHIPPING MONDAYS / WEDNESDAYS & FRIDAYS UNTIL FURTHER NOTICE. WE ALSO DO NOT OFFER US PRIORITY MAIL AT THIS TIME. SORRY FOR THE INCONVENIENCE THIS MAY CAUSE BUT WE ARE NOW WORKING ON NEW AND IMPROVED SHIPPING OPTIONS.


Orders are ALWAYS sent out on time!


Any order we receive before 1.00 p.m EST will be shipped the SAME DAY. Any order received  after 1 p.m EST will be shipped the following working day. Orders received on either a Saturday or Sunday will be shipped the following Monday, or the following business day if the Monday is a holiday. Orders cannot be shipped on holidays as the post offices are closed. If there is a problem with your order or we need to ask a question we will contact you by email immediately.


All orders are shipped through USPS FIRST CLASS MAIL. We cannot control the delivery time however generally all packages will be received between 3-5 days once the tracking has been scanned. On rare instances packages can be misplaced and take longer so please plan ahead and or order larger quantities.


TRACKING AND YOUR ORDER!


Our number 1 most asked question is "Where is my package?"


We would like to explain our shipping process so you clearly understand what happens to your parcel once your order is received.

  1. Once your order is received we pack your package and print a unique shipping label with a tracking number.The tracking number will not become active until it has been scanned by the post office.
  2. The package will then be taken to the Post Office and placed in the package drop.
  3. Your parcel will then be processed by the Post Office, your tracking number scanned and then shipped.Once the parcel is dropped at the Post Office there is nothing more we can do to make your delivery any faster.
Please be patient and wait 3-5 working days.


Please check the progress of the shipping of your order here: https://tools.usps.com/go/TrackConfirmAction%21input.action


Please be aware that the Post Office does not always scan packages, and does not always update the tracking updates.


Contacting us will not speed up your delivery and we will only receive the same information regarding your delivery as you will see using the tracking code.


Please be patient! If your package does not arrive after 7 days please Contact Us!